We offer a proactive approach to managing your business’s IT needs using virtual engineer. This system uses real time diagnostics in the network to avoid your company facing any downtime due to unforeseen technical problems which can be solved through a proactive system maintenance approach. By plugging directly into your existing network we are able to constantly monitor and maintain key areas to streamline usage and ensure that problems and glitches are detected and rectified before they become a problem.
Our remote support tool gives us the ability to log in and resolve minor IT related issues such as printing or scanning, configuration or setup. We make use of modern tools that allow us unprecedented service delivery, most IT related problems are resolved within minutes and all without the need of a technician on site saving you costs on call outs.